Incivility is one of the biggest causes of problems in workplace relationships. Incivility is inappropriate behaviour such as rudeness, sarcasm and belittling or excluding people. This can be spoken or written.
Build a culture of respect – respect for each other, respect for effort, respect for difference, respectful conversation and interactions. Having a cohesive workplace is good business and simply good manners.
Develop policies and procedures that set standards for workplace behaviour and interactions, and encourage participation.
These should define expectations for professional interactions and communication between co-workers (and between management and staff), and for personal interactions and communication.
“We’re all in this thing called ‘Life’ together – all fellow travellers on the same journey. And we all, from time to time, have our struggles. The very least we can do is look out for each other; to share a few kind words when a kind word is called for, and to extend a hand when a hand is needed”
– Tim O’Brien, ADA Australia
© 2019 The LITTLE BLUE BOOK OF WORKPLACE MENTAL HEALTH – page 40, 133
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Disclaimer: The Little Blue Book of Workplace Mental Health has been authored and compiled by Tim O’Brien and produced by Alcohol and Drug Awareness Australia. The views expressed by the author are not necessarily the views of the VACC and its members on a particular matter. This document, and the material contained therein, is for information purposes only. The document is intended to provide increased understanding and awareness of mood affective disorders and practical assistance in recognising depression, anxiety and other disorders and approaches to reaching out and providing support. The document also provides more general information in regard to workplace relations matters that may not be applicable and/or appropriate to the Victorian automotive industry. The document does not constitute legal advice and should not be relied upon as legal advice. VACC therefore encourages any member needing assistance in managing mental health in their workplace to contact the VACC Workplace Relations (IR Dept and OHSE Unit) for specific advice and assistance.
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