Role Clarity And Recognition

Clarify roles, support and recognise employees

Role Clarity and Recognition

We all need to know and understand the expectations that attach to our roles and to feel supported by both colleagues and management in doing them.

Role Clarity

A clear understanding of roles, responsibilities and accountability contributes to good mental health outcomes in the workplace. Being clear on what is expected makes workers feel relaxed and in control, and ultimately drives positive mental health. It also means co-workers know the right person to go to when they need clarity and or support.

Employees who are not clear about their role can experience disengagement and a decline in performance and can become frustrated. Role ambiguity is a significant risk factor to mental ill health and may lead to psychological injury. On the other hand, having role clarity leads to engagement, job satisfaction, commitment and productivity, all of which are good for mental health.

Recognition

Recognising and rewarding effort is critical to maintaining morale and commitment, and a key characteristic of a mentally healthy workplace.

A workplace that is committed to fair reward and even-handed dealings – with management and between co-workers – will be more productive, have fewer stress-related absences and a higher level of commitment and engagement.

Maintaining a mentally healthy workplace is ensuring that we all have our contributions recognised; that no-one feels casually (or carelessly) overlooked for the hours they give and the efforts they make.

© 2019 The LITTLE BLUE BOOK OF WORKPLACE MENTAL HEALTH – page 38-39

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